Return/Refund Policy

PRODUCT & RESULTS DISCLAIMER

The spiritual, metaphysical, and energetic properties described in our product listings reflect centuries of esoteric tradition and the personal experiences of our community. Individual results vary and are not guaranteed. Our products are offered as tools for spiritual support and aromatic ritual — not as treatments or guaranteed outcomes. They are not intended to diagnose, treat, cure, or prevent any physical, psychological, or medical condition. By purchasing, you acknowledge that results are experiential and deeply personal in nature.

Our oils are pure and uncut. Please patch-test before use. Discontinue use if irritation or allergic reaction occurs.

Return Policy:

Due to the nature of our products we can only offer exchanges if your bottle comes broken or damaged. Please email us pictures within 5 days of receiving an order to start the refund/exchange process. All sales are final otherwise.

RETURNS (IF APPLICABLE):

We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE):

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund yet, please use the Contact Us tab at the top of the page and send us an email. We will reply within 24 hours of hearing from you.

EXCHANGES (IF APPLICABLE):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking the contact us at the top of this page.

We make sure to answer all emails within a 24 hour timeframe.